Member Driven.
Technology Focused.

We help members deliver advanced technology solutions across rural America.

broadband

Evaluating, designing and building broadband networks to meet member needs 

We help you deliver fast, reliable broadband to all your customers—no matter how remote. From technology evaluation to business modeling, right through construction and daily operations, you get the right model for providing high-speed service. Let us worry about managing complicated back-office systems like cloud storage, email servers and security. Our team takes care of the technology while you take care of your customers. 

managed services

Providing the tools and resources to maximize our members’ efficiency

Operations, billing, and customer care are vital for success. Many of our members are jumping into telecommunications for the first time, and we understand just how much work it takes to prepare for and successfully operate telecommunications networks. There are a multitude of things a new operator must manage, and we are here to help. Leverage our expert personnel and leading-edge products and services so your team can focus on taking care of your customers, improving your network, and growing your business. 

smart grid

Building a reliable, efficient, next-generation power system in rural America

With improved communication thanks to a faster flow of data with advanced metering infrastructures (AMI), you’ll know how and where your customers are using electricity. This knowledge reduces outages, gets power back online faster when outages do occur, and helps you run a more efficient utility. We can make life easier for everyone from the linemen in the field to technicians remotely monitoring systems to the manager planning deployment. Let us help you build the best network for your service territory, with demand management features, advanced analytics, and advanced, next-generation energy capabilities. 

mobile

Blazing fast data and voice service from coast to coast

Our members provide advanced mobile service in many very remote parts of the nation. These rural providers are serving their communities efficiently and affordably without having to build a single mile of wireless infrastructure, providing their customers top-notch smartphone and tablet use. Our turnkey private label Mobile Virtual Network Operator makes this possible. And our experienced wireless team means you’ll also get excellent and flexible back-office support.

Resources

The Latest News and Events

After AI Investigations, NRTC Considering Enhancements in 2025

An internal team within NRTC has spent more than a year investigating artificial intelligence and ways that it could benefit its members. It has already implemented some AI-based enhancements within its business units. Members in 2025 could see additional enhancements, including ways to improve efficiency and save costs building broadband networks.

Rural Providers Question Need for Customer Service Standards

Rural broadband providers, including rural providers, questioned the need for FCC customer service standards in comments on a Commission Notice of Inquiry. NTCA pointed to the emphasis rural providers historically put on customer service. Others noted the high level of competition and the high cost of building networks, both of which create incentive to offer quality customer services.

USTelecom Panelists Say It’s a Good Time to Redesign USF

The FCC’s USF program is the center of attention as the Supreme Court announced it will take the case determining its constitutionality. A panel at the USTelecom Broadband Investment Forum earlier this week discussed the many legal and financial issues facing the troubled program and the opportunities for a new FCC to redesign it.
RUral Broadband Operations BENCHMARKING REPORT

We asked rural ISPs about their marketing, customer service and other operational tasks

In two earlier broadband benchmarking reports NRTC gathered the shared experiences of electric cooperatives deploying networks in rural areas to bridge gaps in connectivity throughout the nation. Our latest report surveys both telco and electric members about what it takes to maintain a successful broadband service to serve today’s rural consumers.

NRTC members with this report offer insights into where they see opportunities to expand their business and where they see challenges to achieving their goals. The ongoing goal for our broadband surveys is to archive member experiences and help all rural ISPs make solid business decisions.

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