Member Driven.
Technology Focused.

We help members deliver advanced technology solutions across rural America.

broadband

Evaluating, designing and building broadband networks to meet member needs 

We help you deliver fast, reliable broadband to all your customers—no matter how remote. From technology evaluation to business modeling, right through construction and daily operations, you get the right model for providing high-speed service. Let us worry about managing complicated back-office systems like cloud storage, email servers and security. Our team takes care of the technology while you take care of your customers. 

managed services

Providing the tools and resources to maximize our members’ efficiency

Operations, billing, and customer care are vital for success. Many of our members are jumping into telecommunications for the first time, and we understand just how much work it takes to prepare for and successfully operate telecommunications networks. There are a multitude of things a new operator must manage, and we are here to help. Leverage our expert personnel and leading-edge products and services so your team can focus on taking care of your customers, improving your network, and growing your business. 

smart grid

Building a reliable, efficient, next-generation power system in rural America

With improved communication thanks to a faster flow of data with advanced metering infrastructures (AMI), you’ll know how and where your customers are using electricity. This knowledge reduces outages, gets power back online faster when outages do occur, and helps you run a more efficient utility. We can make life easier for everyone from the linemen in the field to technicians remotely monitoring systems to the manager planning deployment. Let us help you build the best network for your service territory, with demand management features, advanced analytics, and advanced, next-generation energy capabilities. 

mobile

Blazing fast data and voice service from coast to coast

Our members provide advanced mobile service in many very remote parts of the nation. These rural providers are serving their communities efficiently and affordably without having to build a single mile of wireless infrastructure, providing their customers top-notch smartphone and tablet use. Our turnkey private label Mobile Virtual Network Operator makes this possible. And our experienced wireless team means you’ll also get excellent and flexible back-office support.

Resources

The Latest News and Events

Maine Declares Its Citizens Will Have Internet Access by Year End 2024

In fulfillment of an election promise by Gov. Janet Mills (D) to extend availability of broadband service to all Maine citizens by year-end 2024, the Maine Connectivity Authority (MCA) announced a program to subsidize Starlink LEO service and equipment for approximately 9,000 unserved homes and businesses. Eligible applicants may begin signing up next month.

Broadband Reporting Still Needs Improvement, Rural Commenters Say

Two years after the FCC implemented the Broadband Data Collection (BDC) process, many broadband organizations continue to question whether the Commission has data accurate enough to determine service coverage and make judgments on where to provide federal funds for broadband construction. Rural organizations offered a long list of possible improvements in recent comments to the Commission.

NTCA Says Government Should Prioritize Fiber for BEAD Support

NTCA in recent joint comments with ACA Connects urged NTIA to maintain policies favoring fiber construction over wireless and satellite alternatives for BEAD projects. Congressional and wireless industry pressure led NTIA earlier this summer to propose a draft policy that would make it somewhat easier for states to fund “alternative technologies.”
RUral Broadband Operations BENCHMARKING REPORT

We asked rural ISPs about their marketing, customer service and other operational tasks

In two earlier broadband benchmarking reports NRTC gathered the shared experiences of electric cooperatives deploying networks in rural areas to bridge gaps in connectivity throughout the nation. Our latest report surveys both telco and electric members about what it takes to maintain a successful broadband service to serve today’s rural consumers.

NRTC members with this report offer insights into where they see opportunities to expand their business and where they see challenges to achieving their goals. The ongoing goal for our broadband surveys is to archive member experiences and help all rural ISPs make solid business decisions.

Subscribe for more insights from NRTC