Member Driven.
Technology Focused.

We help members deliver advanced technology solutions across rural America.

broadband

Evaluating, designing and building broadband networks to meet member needs 

We help you deliver fast, reliable broadband to all your customers—no matter how remote. From technology evaluation to business modeling, right through construction and daily operations, you get the right model for providing high-speed service. Let us worry about managing complicated back-office systems like cloud storage, email servers and security. Our team takes care of the technology while you take care of your customers. 

managed services

Providing the tools and resources to maximize our members’ efficiency

Operations, billing, and customer care are vital for success. Many of our members are jumping into telecommunications for the first time, and we understand just how much work it takes to prepare for and successfully operate telecommunications networks. There are a multitude of things a new operator must manage, and we are here to help. Leverage our expert personnel and leading-edge products and services so your team can focus on taking care of your customers, improving your network, and growing your business. 

smart grid

Building a reliable, efficient, next-generation power system in rural America

With improved communication thanks to a faster flow of data with advanced metering infrastructures (AMI), you’ll know how and where your customers are using electricity. This knowledge reduces outages, gets power back online faster when outages do occur, and helps you run a more efficient utility. We can make life easier for everyone from the linemen in the field to technicians remotely monitoring systems to the manager planning deployment. Let us help you build the best network for your service territory, with demand management features, advanced analytics, and advanced, next-generation energy capabilities. 

mobile

Blazing fast data and voice service from coast to coast

Our members provide advanced mobile service in many very remote parts of the nation. These rural providers are serving their communities efficiently and affordably without having to build a single mile of wireless infrastructure, providing their customers top-notch smartphone and tablet use. Our turnkey private label Mobile Virtual Network Operator makes this possible. And our experienced wireless team means you’ll also get excellent and flexible back-office support.

Resources

The Latest News and Events

NRTC Recognized as Calix Service Cloud Certified Partner

Calix, a platform, cloud, and managed services company, has named NRTC a Calix Service Cloud Certified Partner. NRTC was one of the first partners to complete the company’s Calix Service Cloud training program. The Calix Service Cloud gives customer service teams real-time access to customer information, which leads to shorter call times.

Sixth Circuit Title II Oral Arguments Center on Major Questions Issue

The U.S. Court of Appeals for the Sixth Circuit heard oral arguments on the FCC’s “Open Internet” order. Parties opposing regulation of the internet through extensive Title II regulation raised Major Questions Doctrine issues, while the FCC argued that Congress has delegated authority to determine Title II status to the Commission. There is no indication of when the court will decide the case. The Sixth Circuit stayed the effects of the current Title II decision in the summer.

Cybersecurity Session Outlines Requirements for Broadband Funding Programs

NRTC finished its October National Cyber Security Awareness Month activities this week with a webinar detailing the security measures that federal broadband funding programs are requiring as before awarding support to rural providers. Tom Neclerio of NRTC cybersecurity partner SilverSky described the threat level, which has evolved from annoying teenagers to modern-day criminals and “nation-state actors” destroying the nation’s infrastructure.
RUral Broadband Operations BENCHMARKING REPORT

We asked rural ISPs about their marketing, customer service and other operational tasks

In two earlier broadband benchmarking reports NRTC gathered the shared experiences of electric cooperatives deploying networks in rural areas to bridge gaps in connectivity throughout the nation. Our latest report surveys both telco and electric members about what it takes to maintain a successful broadband service to serve today’s rural consumers.

NRTC members with this report offer insights into where they see opportunities to expand their business and where they see challenges to achieving their goals. The ongoing goal for our broadband surveys is to archive member experiences and help all rural ISPs make solid business decisions.

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