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Customer Experience

Achieve success without the stress

No matter what size your marketing team is, we’re here to help you make genuine connections with your audience.

Our partnership with Pivot and CrowdFiber brings strategy, creativity, and technology together so our members can easily:

  • Expand their reach: Impact more potential customers with far-reaching marketing
  • Create raving fans: Turn prospects into promoters through great customer experiences
  • Streamline operations: Simplify your sales and marketing work with easy-to-use tools
  • Take on competition: Win more business with a team that lives for your success

Insights

NRTC Adds Pivot Proficiencies to Build Rural Connections

NRTC members building broadband businesses using NRTC’s many services, will now have access to the nearly 20 years of marketing and consulting services that Pivot has provided to rural telecommunications organizations.

Resources

The Latest Marketing News

Cyber Trust Mark Meant to Inspire IoT Confidence

The FCC recently created a new program to affix a “U.S. Cyber Trust Mark” on internet of things (IoT) devices that meet certain cybersecurity criteria. The Commission noted the high rate of consumer adoption of internet connected IoT devices, such as smart appliances, security systems, thermostats and others, with an estimated 25 billion devices to be in operation by 2030. However, Trust Mark compliance will be voluntary to avoid economic hardship for start-up device companies.

Annual Meeting Themes: Increased Competition and Possible AI Futures

NRTC CEO Tim Bryan and Board Chairman Jimmy Todd both focused their remarks on the rising level of competition for rural providers. They discussed ways that NRTC assists members facing competition, such as business feasibility evaluation, network design and construction, marketing, customer service and many others. During the meetings for telephone members in Tampa and for electric members in San Antonio, Bryan also shared financial results for a successful 2023. Todd announced the results of the 2024 Board Elections. The meeting also featured a demonstration of artificial intelligence (AI) technology.

Webinar Recording – NRTC Managed Services Quarterly Marketing Webinar

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