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We help our members launch their services, grow their brands, and generate sales with a combo of creativity and tech support. Pivot, an industry-leading marketing and CX agency, crafts standout projects that connect with your audience while CrowdFiber streamlines your growth through an automated geomarketing platform.

Customer Experience
No matter what size your marketing team is, we’re here to help you make genuine connections with your audience.
Stand Out in Your Market
Making a genuine connection with your audience helps you stand out in a competitive market. Go from a bland voice to a memorable brand voice by working with Pivot on a creative brand or marketing project.
Deliver amazing experiences, empower your employees, and execute fresh brand strategy through Pivot’s deep bench of services.
CrowdFiber is a sales and marketing automation platform built for the unique needs of the electric and telecom industries.
Start Today
Get started with your project. Simply reach out to schedule a discovery call.
Marketing Essentials Toolkit
Custom-built marketing and CX are great, but sometimes you need materials at a moment’s notice. That’s why NRTC provides a marketing essentials toolkit for all premium customers.
Crush Your Goals
You wear a lot of hats. That makes doing great marketing and customer experience work a challenge. Lucky for you, we love doing great work. And wearing hats.

NRTC Adds Pivot Proficiencies to Build Rural Connections

NRTC members building broadband businesses using NRTC’s many services, now have access to the nearly 20 years of marketing and consulting services that Pivot has provided to rural telecommunications organizations.


The Latest Marketing News

Pivot Joins Forces With CrowdFiber for Full Broadband Labeling Suite

Two NRTC companies, Pivot and CrowdFiber announced that they are working together to provide a full suite of Broadband Consumer Labels services. Pivot will add employee training and regulatory consulting services to the label generating and archiving system CrowdFiber developed last year. ISPs are required to display labels with broadband service data beginning in 2024. NRTC demonstrated Broadband Consumer Labels at its RTIME booth in Tampa.

Supply Chain Risk Management (S-CRM) for Critical Infrastructure

The final installment of our series of Cybersecurity Awareness Month articles from SilverSky’s Tom Neclerio focuses on protecting critical infrastructure, including electric distribution. Understanding supply Chain Risk Management (S-CRM) will help organizations maintain the most important public services people need in everyday life.

Identifying Cybersecurity Risks and Strategies for Protecting Your Organization

In the second of our October cybersecurity series, SilverSky’s Tom Neclerio lists the risks that modern businesses face and summarizes the steps businesses can take to reduce risks. “Cybersecurity is an ongoing effort … It’s imperative to be proactive,” Neclerio says. This series of articles is in observance of Cybersecurity Awareness Month.

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