We take care of the details so you can focus on your subscribers
Mobile Solutions’ PHOENIX back-office system provides MVNOs with the ability to perform full-service wireless billing and subscriber management. The flexibility of Mobile Solutions’ PHOENIX back-office system will also allow an MVNO to evolve and mature. MVNOs can quickly launch utilizing Mobile Solutions full turn-key billing solution and transition to billing offload services at any time and without additional costs.
- Accurately bill and supply vital information to all stakeholders both internal and external with a highly automated, web based, comprehensive back-office system
- Provide your users (internal and external) with high performance web-based tools
- Give your customer sales representatives real-time summary journals on their customer accounts and open issues
- Nimbly adjust your product offering, marketing practices and pricing plans
- Provide superior customer service experience through a self-care user interface
- Dramatically reduce the number of people needed to provide exceptional service
Mobile Solutions’ PHOENIX back-office system is quite complete – from order acquisition to billing, from executive level reporting to highly sophisticated rating; and it is very automated – from automatic billing, rating, and provisioning to automatic commission, letter, and report generation.
Its state-of-the-art design compares favorably to other OSS/BSS players with more opened standards, higher configurability, and by providing easily maintainable software.
This innovative system was designed specifically to alert your customers by text message and email before a potential overage occurs. Alerts can be quickly established for all types of usage and custom thresholds can be set up by YOU the MVNO! Once a threshold is met, your customer will be alerted that they could incur an overage. This intricate level of automatization means no more babysitting, and no more worrying. Your clients will love it – and you will too.
Your Mobile Subscribers Can Pay for Their Devices in Their Own Time
NRTC Mobile Solutions, one of the nation’s leading mobile virtual network operators (MVNO), has begun working with Splitit, the Atlanta-based developer of a platform to enable installment payments. The new partnership will make it possible for all Mobile Solutions resellers to offer consumers convenient installment plans for smartphones, tablets and other mobile devices.