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Back-office Systems

Mobile Solutions’ PHOENIX back-office system provides MVNOs with the ability to perform full-service wireless billing and subscriber management. The flexibility of Mobile Solutions’ PHOENIX back-office system will also allow an MVNO to evolve and mature. MVNOs can quickly launch utilizing Mobile Solutions full turn-key billing solution and transition to billing offload services at any time and without additional costs.

  • Accurately bill and supply vital information to all stakeholders both internal and external with a highly automated, web based, comprehensive back-office system
  • Provide your users (internal and external) with high performance web-based tools
  • Give your customer sales representatives real-time summary journals on their customer accounts and open issues
  • Nimbly adjust your product offering, marketing practices and pricing plans
  • Provide superior customer service experience through a self-care user interface
  • Dramatically reduce the number of people needed to provide exceptional service

Mobile Solutions’ PHOENIX back-office system is quite complete – from order acquisition to billing, from executive level reporting to highly sophisticated rating; and it is very automated – from automatic billing, rating, and provisioning to automatic commission, letter, and report generation.

Its state-of-the-art design compares favorably to other OSS/BSS players with more opened standards, higher configurability, and by providing easily maintainable software.


Device Level Alerting

This innovative system was designed specifically to alert your customers by text message and email before a potential overage occurs. Alerts can be quickly established for all types of usage and custom thresholds can be set up by YOU the MVNO! Once a threshold is met, your customer will be alerted that they could incur an overage. This intricate level of automatization means no more babysitting, and no more worrying. Your clients will love it – and you will too.

Insights

Your Mobile Subscribers Can Pay for Their Devices in Their Own Time

NRTC Mobile Solutions, one of the nation’s leading mobile virtual network operators (MVNO), has begun working with Splitit, the Atlanta-based developer of a platform to enable installment payments. The new partnership will make it possible for all Mobile Solutions resellers to offer consumers convenient installment plans for smartphones, tablets and other mobile devices. 

Resources

The Latest Mobile Solutions News

NRECA Region 1&2 Meeting - 2023

NRTC Enhances Website; Seeking Closer Member Connections

You might have noticed that the NRTC website has a new look these days. We have been adding content and simplifying navigation through the large store of NRTC technology information. NRTC wants members to know how it helps them plan and build out new technologies and manage technology businesses. “Our mission is to be your trusted partner,” CEO Tim Bryan said.
New Mobile Solutions Partnership Simplifies Installment Plans for Devices

New Mobile Solutions Partnership Simplifies Installment Plans for Devices

NRTC Mobile Solutions, one of the nation’s leading MVNOs, has begun working with Splitit, the developer of a platform to enable installment payments. The new partnership will make it possible for all our resellers to offer consumers convenient installment plans for devices.
T-Mobile/SpaceX Alliance Aims to “End Mobile Dead Zones”

T-Mobile/SpaceX Alliance Aims to “End Mobile Dead Zones”

T-Mobile and SpaceX intend to combine cellular and satellite technologies to eliminate all cellular dead spots. While T-Mobile says it hopes to provide coverage to the United States, the companies sent an “open invitation” to other cellular carriers around the world to join the alliance and achieve full global coverage.

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