We take care of the details so you can focus on your subscribers

Home / Our Solutions / Back-office Systems
Mobile

Back-office Systems

Mobile Solutions’ PHOENIX back-office system provides MVNOs with the ability to perform full-service wireless billing and subscriber management. The flexibility of Mobile Solutions’ PHOENIX back-office system will also allow an MVNO to evolve and mature. MVNOs can quickly launch utilizing Mobile Solutions full turn-key billing solution and transition to billing offload services at any time and without additional costs.

  • Accurately bill and supply vital information to all stakeholders both internal and external with a highly automated, web based, comprehensive back-office system
  • Provide your users (internal and external) with high performance web-based tools
  • Give your customer sales representatives real-time summary journals on their customer accounts and open issues
  • Nimbly adjust your product offering, marketing practices and pricing plans
  • Provide superior customer service experience through a self-care user interface
  • Dramatically reduce the number of people needed to provide exceptional service

Mobile Solutions’ PHOENIX back-office system is quite complete – from order acquisition to billing, from executive level reporting to highly sophisticated rating; and it is very automated – from automatic billing, rating, and provisioning to automatic commission, letter, and report generation.

Its state-of-the-art design compares favorably to other OSS/BSS players with more opened standards, higher configurability, and by providing easily maintainable software.


Device Level Alerting

This innovative system was designed specifically to alert your customers by text message and email before a potential overage occurs. Alerts can be quickly established for all types of usage and custom thresholds can be set up by YOU the MVNO! Once a threshold is met, your customer will be alerted that they could incur an overage. This intricate level of automatization means no more babysitting, and no more worrying. Your clients will love it – and you will too.

Insights

Your Mobile Subscribers Can Pay for Their Devices in Their Own Time

NRTC Mobile Solutions, one of the nation’s leading mobile virtual network operators (MVNO), has begun working with Splitit, the Atlanta-based developer of a platform to enable installment payments. The new partnership will make it possible for all Mobile Solutions resellers to offer consumers convenient installment plans for smartphones, tablets and other mobile devices. 

Resources

The Latest Mobile Solutions News

Gabb Wireless and NRTC Mobile Solutions - Working Together to Keep Kids Safe in Tech

Gabb Wireless and NRTC Mobile Solutions – Working Together to Keep Kids Safe in Tech

NRTC Mobile Solutions has a long history with Gabb Wireless, a Lehi, Utah-based company whose mission is to provide cellular devices to not only keep families connected, but to keep kids safe and protected online.

National Spectrum Strategy Vague About Rural Wireless Coverage

NTIA has released a National Spectrum Strategy aimed at reorganizing spectrum allocations for both commercial licensees and government agencies and outline ways to use the airwaves more efficiently. New wireless technologies promise to transform national security, emergency service, economic development and other vital functions. Critics, however, say that after of years of study, the strategy is sketchy on details and does not recommend bands to reallocate for advanced technologies. The 26-page document only lightly touches on the issue of rural connectivity.

AI Optimists at FCC Hope to Transform Spectrum Management

Among the many roles future artificial intelligence tools potentially fill is to help the FCC manage wireless resources. There is increased demand for wireless connections, both fixed and mobile, throughout the nation. AI’s ability to collect and process data and then make rapid decisions, opens the potential for real-time, dynamic spectrum management decisions, according to FCC Chairwoman Jessica Rosenworcel. More efficient spectrum management could facilitate applications such as precision agriculture and hasten expansion of rural wireless networks. Rosenworcel announced that the Commission intends next month to open a Notice of Inquiry to investigate the AI possibilities.

Subscribe for more insights from NRTC