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Back-office Systems

Mobile Solutions’ PHOENIX back-office system provides MVNOs with the ability to perform full-service wireless billing and subscriber management. The flexibility of Mobile Solutions’ PHOENIX back-office system will also allow an MVNO to evolve and mature. MVNOs can quickly launch utilizing Mobile Solutions full turn-key billing solution and transition to billing offload services at any time and without additional costs.

  • Accurately bill and supply vital information to all stakeholders both internal and external with a highly automated, web based, comprehensive back-office system
  • Provide your users (internal and external) with high performance web-based tools
  • Give your customer sales representatives real-time summary journals on their customer accounts and open issues
  • Nimbly adjust your product offering, marketing practices and pricing plans
  • Provide superior customer service experience through a self-care user interface
  • Dramatically reduce the number of people needed to provide exceptional service

Mobile Solutions’ PHOENIX back-office system is quite complete – from order acquisition to billing, from executive level reporting to highly sophisticated rating; and it is very automated – from automatic billing, rating, and provisioning to automatic commission, letter, and report generation.

Its state-of-the-art design compares favorably to other OSS/BSS players with more opened standards, higher configurability, and by providing easily maintainable software.

Device Level Alerting

This innovative system was designed specifically to alert your customers by text message and email before a potential overage occurs. Alerts can be quickly established for all types of usage and custom thresholds can be set up by YOU the MVNO! Once a threshold is met, your customer will be alerted that they could incur an overage. This intricate level of automatization means no more babysitting, and no more worrying. Your clients will love it – and you will too.

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Insights

Your Mobile Subscribers Can Pay for Their Devices in Their Own Time

NRTC Mobile Solutions, one of the nation’s leading mobile virtual network operators (MVNO), has begun working with Splitit, the Atlanta-based developer of a platform to enable installment payments. The new partnership will make it possible for all Mobile Solutions resellers to offer consumers convenient installment plans for smartphones, tablets and other mobile devices. 

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The Latest Mobile Solutions News

Carr Lays Out Plan to Build More Communications Networks Faster

FCC Chairman Brendan Carr gave a speech this afternoon in Sioux Falls, SD, to announce his “Build America” agenda for the coming months. Following the recent establishment of a Republican majority on the Commission, Carr sees an opportunity to move quickly on several reforms. His six-point plan includes ideas to accelerate broadband construction, free spectrum for 5G and satellite broadband, and speed up the elimination of obsolete regulations.
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FCC Preparing in Case Spectrum Auction Authority Returns

With Congressional leaders showing some willingness to return spectrum auction authority to the FCC, the Commission took steps to hasten the distribution of licenses for 5G and other wireless services. It proposed rules for reauction of some AWS-3 licenses (1.7 GHz and 2.1 GHz), with bidding credits to attract bids for rural licenses. It launched an investigation into auctioning lower C-band (3.98-4.2 GHz) licenses.
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Rural Mobile Carriers Say 5G Fund Reverse Auction Might as Well Wait

There is too much uncertainty surrounding the FCC’s plans to hold a 5G Fund reverse auction, says a group of mobile voice and data carriers. The group filed a petition for reconsideration of an August 2024 FCC order, asking to delay any announcement of an auction date. The petition points to inadequate mapping coverage data and uncertainty about the future of the universal service program. Newly designated FCC Chairman Brendan Carr, as a commissioner, voiced similar concerns in August.
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