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NRTC Adds Pivot Proficiencies to Build Rural Connections

NRTC members building broadband businesses using NRTC’s many services now have access to the nearly 20 years of marketing and consulting services that Pivot has provided to rural telecommunications organizations.

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Totelcom's Brand Transformation with Pivot

Totelcom on How Pivot Transformed the Telco’s Business, Culture and Customer Experience

Totelcom, a telecommunications company in De Leon, Texas, was once known as simply the “local telco”. But as it faced increasing competition, the sibling duo who lead the company, Jennifer and Michael Prather, realized they needed to make some changes. They turned to Pivot, an NRTC company, for help.

Annual Meeting Themes: Increased Competition and Possible AI Futures

NRTC CEO Tim Bryan and Board Chairman Jimmy Todd both focused their remarks on the rising level of competition for rural providers. They discussed ways that NRTC assists members facing competition, such as business feasibility evaluation, network design and construction, marketing, customer service and many others. During the meetings for telephone members in Tampa and for electric members in San Antonio, Bryan also shared financial results for a successful 2023. Todd announced the results of the 2024 Board Elections. The meeting also featured a demonstration of artificial intelligence (AI) technology.

Webinar Recording – NRTC Managed Services Quarterly Marketing Webinar

Videos, Webinar RecordingsWebinar Recording – NRTC Managed Services Quarterly Marketing Webinar Related resources

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