Privacy Policy

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NRTC is committed to protecting your privacy. Please read the following Privacy Policy to understand how your personal information will be treated as you use this Web site. When you use this Web site, you consent to the use of your personal information by NRTC in the manner specified in this Privacy Policy. This policy may change periodically, so please check back from time to time.

This policy will explain:

1. What Information We Collect From You, and How We Use That Information

NRTC does not collect any personally identifiable information from you (e.g., name, address, member number telephone number, e-mail address) unless you voluntarily choose to submit or otherwise disclose such information to us, including information submitted or disclosed by mail, telephone, fax, or electronically. NRTC will only use your information to respond to your request for information or, if appropriate, notify you of special offers, information or notices from NRTC or third parties that we may think may be of interest to you. We may also use your information to consider your request for consideration of employment with NRTC, if applicable.

Monitoring, Enforcement and Legal Requests: NRTC has no obligation to monitor the Web site or the use of the Web site, or to retain the content of any user session. However, NRTC reserves the right at all times to monitor, review, retain, and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request or to cooperate with law enforcement and other authorities in investigating a claim of illegal activity. We may use IP addresses to identify a user when we feel it is necessary to protect our service, Web site, customers, or others.

Other Sites: Except as otherwise expressly discussed in this Privacy Policy, this policy only addresses NRTC’s use and disclosure of information we collect from you. To the extent that you disclose personal information to other sites that this Web site contains links to, you are subject to the privacy customs and policies of these other sites.

2. How We Protect Your Information

Transmission Errors or Unauthorized Acts: Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, NRTC cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. NRTC will not be liable for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties. However, once we receive your transmission, we do our best to ensure its security on our systems by making reasonable efforts to protect the information.

Security: Any information provided to NRTC is treated with care and discretion. We will take a proactive approach to ensure the information is kept private and not misused.

3. Questions About the Privacy Policy

Privacy and security are important to us. We pursue a full-disclosure approach to responsibly care for the information you have entrusted with us, and we depend on information sharing as our principal means to best serve you. This is why we are committed to building a trusting relationship with you. We will continually monitor customer feedback and seek to improve our services to meet your needs. If you have any questions about this Privacy Policy, the practices of this Web site, or your dealings with the Web site, or would like to provide comments, you can send us an e-mail using our feedback form, or contact us by telephone at 703-787-0874 or by regular mail to:

National Rural Telecommunications Cooperative

2121 Cooperative Way, Suite 600

Herndon, VA 20171

Attention: Charles Divone

Questions about our privacy policy?