When severe weather disrupts service, you must be able to quickly identify damaged infrastructure, prioritize repairs and communicate effectively with your customers. Reliable and up-to-date network data ensures faster restoration, minimizes downtime and reduces operational costs. This discussion will highlight the critical role of accurate fiber network data and management processes during storm related outages. ... Read more
Artificial intelligence is no longer something on the horizon — it is already here, reshaping how community-based broadband providers serve their customers and communities. While NTCA continues to explore AI topics across our entire conference portfolio, this inaugural NTCA AI Summit brings laser focus to what AI truly means for your organization. You have heard plenty ... Read more
Rural communications providers have long emphasized providing their customers with the best support experience possible, and one of the best ways to do that is through a strong integration between your BSS/OSS and Tech Support partners. Integrations aren’t a box to check though; they are often different from one another so it is essential to ... Read more
Consumers and businesses have more choices today. The winners are those who are easiest to work with. Join your colleagues for this lively discussion on how to stand out from the competition so that people choose you every time. In this webinar, you will leave with practical tips on: Measuring consumer perceptions and the pain ... Read more
