Technology focus that starts with our members in mind

What our members need, what solves their challenges and what will benefit them

From selection to implementation through on-going operation, our team stands by you to help maximize your technology investment.

More than simply offering access to technology, NRTC designs complete solutions to meet the unique needs of each member.

We design our solutions to work together for the benefit of our members. Building a communications network that enables electric cooperatives to implement advanced smart grid technologies; mobile solutions that enable broadband providers to offer bundled services; managed services that enable members to operate a reliable and secure network.

We help you deliver fast, reliable broadband to all your customers—no matter how remote. From technology evaluation and business modeling to design and engineering and right through construction and daily operations, you’ll get the right model for providing high-speed service.

Our goal is to provide the right combination of technologies to assist all functions within a rural distribution cooperative. NRTC solutions make life easier for linemen in the field, technicians remotely monitoring systems or the manager planning deployment and financing.

Operations, billing, and customer care are vital for success. Many of our members are jumping into telecommunications for the first time, and we understand just how much work it takes to prepare for and successfully operate telecommunications networks. There are a multitude of things a new operator must manage, and we here to help.

Our highly flexible turnkey solution enables operators to enjoy all the advantages of smartphone, tablet, and IOT use on a nationwide 4G LTE/5G cellular network, even in areas where creating a costly wireless infrastructure just isn’t feasible.

Federal and State governments are unleashing a tidal wave of grant funding programs to bridge the digital divide. Our funding experts can help you build a competitive, sustainable, low-risk business plan to win funding and provide a better life for your community.

We help our members launch their services, grow their brands, and generate sales with a combo of creativity and tech support. Pivot, an industry-leading marketing and CX agency, crafts standout projects that connect with your audience while CrowdFiber streamlines your growth through an automated geomarketing platform.

Resources

The Latest News and Events

FCC Measuring How Long State/Local Permitting Delays Broadband Projects

The FCC today launched a Notice of Inquiry to explore possible preemption of state and local regulations that potentially delay the buildout of wireline broadband infrastructure. The NOI asks whether states or localities are placing unreasonable regulations or regulatory fees network construction. The Commission cited past similar actions under Section 253 of the Commissions Act, including the 2018 Small Cell Order.

Wireless Industry Argues for Streamlining Environmental/Historic Permitting

Industry associations representing wireless network operators backed the FCC’s proposal to streamline environmental and historic preservation reviews to hasten permitting of new network construction. State historic preservation offices opposed the FCC proposal saying that stakeholders can achieve greater efficiency through the existing permitting process.

AI With a Plan: NRTC Sets Clear Goals as It Implements Call Center Systems

Says Rich King, chief operating officer for NRTC Managed Services, artificial intelligence and automation tools have improved internet call center services to NRTC members. New technologies have dramatically changed the way NRTC trains its customer service representatives and monitors live calls. The result has been shorter call times, higher quality assurance scores and a welcome increase in employee retention, King says.