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We help our members launch their services, grow their brands, and generate sales with a combo of creativity and tech support. Pivot, an industry-leading marketing and CX agency, crafts standout projects that connect with your audience while CrowdFiber streamlines your growth through an automated geomarketing platform.

Customer Experience
No matter what size your marketing team is, we’re here to help you make genuine connections with your audience.
Stand Out in Your Market
Making a genuine connection with your audience helps you stand out in a competitive market. Go from a bland voice to a memorable brand voice by working with Pivot on a creative brand or marketing project.
Pivot
Deliver amazing experiences, empower your employees, and execute fresh brand strategy through Pivot’s deep bench of services.
CrowdFiber
CrowdFiber is a sales and marketing automation platform built for the unique needs of the electric and telecom industries.
Start Today
Get started with your project. Simply reach out to schedule a discovery call.
Marketing Essentials Toolkit
Custom-built marketing and CX are great, but sometimes you need materials at a moment’s notice. That’s why NRTC provides a marketing essentials toolkit for all premium customers.
Crush Your Goals
You wear a lot of hats. That makes doing great marketing and customer experience work a challenge. Lucky for you, we love doing great work. And wearing hats.
Insights

NRTC Adds Pivot Proficiencies to Build Rural Connections

NRTC members building broadband businesses using NRTC’s many services, now have access to the nearly 20 years of marketing and consulting services that Pivot has provided to rural telecommunications organizations.

Resources

The Latest Marketing News

Totelcom's Brand Transformation with Pivot

Totelcom on How Pivot Transformed the Telco’s Business, Culture and Customer Experience

Totelcom, a telecommunications company in De Leon, Texas, was once known as simply the “local telco”. But as it faced increasing competition, the sibling duo who lead the company, Jennifer and Michael Prather, realized they needed to make some changes. They turned to Pivot, an NRTC company, for help.

Annual Meeting Themes: Increased Competition and Possible AI Futures

NRTC CEO Tim Bryan and Board Chairman Jimmy Todd both focused their remarks on the rising level of competition for rural providers. They discussed ways that NRTC assists members facing competition, such as business feasibility evaluation, network design and construction, marketing, customer service and many others. During the meetings for telephone members in Tampa and for electric members in San Antonio, Bryan also shared financial results for a successful 2023. Todd announced the results of the 2024 Board Elections. The meeting also featured a demonstration of artificial intelligence (AI) technology.

Webinar Recording – NRTC Managed Services Quarterly Marketing Webinar

Videos, Webinar RecordingsWebinar Recording – NRTC Managed Services Quarterly Marketing Webinar Related resources

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