Turn big ideas and impactful experiences into reality
Marketing
We help our members launch their services, grow their brands, and generate sales with a combination of creativity and technical support. Pivot is the industry’s leading marketing and CX agency, crafting standout projects that connect with your audience—and having a lot of fun along the way. CrowdFiber streamlines your growth through an automated geomarketing platform.
Customer Experience
No matter what size your marketing team is, we’re here to help you make genuine connections with your audience.
Stand Out in Your Market
Don’t be just another company in the landscape. Find your unique, memorable brand voice by working with Pivot on a creative brand or marketing project.
Pivot
Marketing and customer experience are part of a healthy breakfast. Deliver amazing experiences, empower your employees, and execute a fresh brand strategy with Pivot. See what a drop of orange can do for your company!
CrowdFiber
CrowdFiber is a sales and marketing automation platform built for the unique needs of the electric and telecom industries.
Start Today
Get started with your project. Simply reach out to schedule a discovery call.
Marketing Essentials Toolkit
Custom-built marketing and CX are great, but sometimes you need materials at a moment’s notice. That’s why NRTC provides a marketing essentials toolkit for all premium customers.
Crush Your Goals
You wear a lot of hats. That makes doing great marketing and customer experience work a challenge. Lucky for you, we love doing great work. And wearing hats.
Insights
How to Use Community Insights to Understand Growth Opportunities and Maximize Take Rates
Pivot’s research team has created a brand new white paper you don’t want to miss, ‘How to Use Community Insights to Understand Growth Opportunities and Maximize Take Rates.’
The purpose of this white paper is to share examples of actual projects completed by Pivot Research, and the research best practices that led to successful and actionable outcomes.
Resources
The Latest Marketing News
Rolling! Voices of Rural Telecom: Daniel Meszler
Rolling! Voices of Rural Telecom is a new video series highlighting Members from across the country. This episode features Daniel Meszler of Tularosa Communications.
Automated Agent Helps NRTC Describe Its AI Outlook
At NRTC’s recent TechConnect 2025, Chris Beatson, Chief Technology Officer, Software Development, led a talk on artificial intelligence agents and how they can improve productivity for rural broadband businesses. His co-presenter was Zingy, a voice-driven AI agent who chatted, answered questions, and generated slides with Beatson in real time.
Rolling! Voices of Rural Telecom: Eric West
Rolling! Voices of Rural Telecom is a new video series highlighting Members from across the country. This episode features Eric West of DUO Broadband.