Webinar: Creating a Roadmap for Operational Improvement

(July 30, 2026, 10 AM – 11 AM ET) – Join us July 30th for an informative discussion with OEC Fiber President, David Goodspeed and systems and process efficiency expert, Don Eben, on creating a roadmap for broadband providers to improve their processes and systems. David will share the experience OEC Fiber had going through an Operational Health Assessment and the impact it had on their business processes and systems. The session will explore how Operational Health Assessments help broadband providers better understand how work actually gets done across teams and systems. We’ll cover how stakeholder interviews, process mapping, technology assessment, and gap analysis can be used to uncover bottlenecks, reduce rework, and clarify where process, system, or integration improvements may be needed.

Attendees will learn:

• Resources and timeframes necessary to do a thorough assessment
• Process expectations vs. process reality
• Understanding what findings should be provided (documented workflows, executive report, etc.)
• How to prioritize a path forward

Register now to reserve your seat and get a copy of the recording!