Cybersecurity

Electric cooperatives and telcos provide essential services and are high-value targets for cyber criminals.

Cyber threats continue to grow and evolve, and hackers are using a wide range of approaches to breach your network. Now more than ever, it is essential for utilities and telecommunications providers to make cybersecurity a priority to protect their network and customers.

Deploying a comprehensive cybersecurity program that is effective and fits within the budget can be challenging. Managed cybersecurity services allow providers to cost-effectively access cybersecurity expertise, 24x7x365 security operations center monitoring, training and services to ensure protection, provide detection and quickly respond to attacks. What are you doing to prevent, detect, and remediate cyberattacks?

NRTC delivers a full-spectrum cybersecurity portfolio aligned with the NIST Cybersecurity Framework 2.0, covering Identification, Protection, Detection, Response, Recovery, and Governance. Our managed cybersecurity services, provided by our partner SilverSky, give members access to 24x7x365 Security Operations Center (SOC), advanced detection capabilities, and advisory support—without the cost and complexity of building an internal security team.

Lightning MDR provides deep visibility across on-premise, cloud, and hybrid environments, which continuously analyzes large volumes of security telemetry to identify and investigate potential threats.

Unlike basic monitoring solutions, Lightning MDR correlates activity across multiple environments and applies AI-driven analysis managed by a team of data scientists, with alerts reviewed and acted upon by experienced security engineers in a 24x7x365 Security Operations Center (SOC). Alert impact scores are tailored to each member’s unique risk profile to prioritize what matters most.

Managed Endpoint Protection & Response delivers continuous visibility into endpoint environments, using machine learning to detect, contain, and remediate threats before they disrupt operations.

This service goes beyond traditional antivirus by identifying suspicious behaviors and emerging threats, supporting compliance requirements while reducing the risk posed by compromised devices across the network. 

Email Protection Services (EPS) deliver a fully integrated suite of email security tools designed to protect your organization’s most critical communications channel.

EPS helps prevent phishing, malware, and business email compromise attacks—reducing risk to employees, customers, and financial systems while supporting compliance initiatives.

INSIGHT identifies vulnerabilities across your environment and prioritizes remediation based on business impact and risk, not just technical severity.

Developed in partnership with CODA Intelligence, this service provides complete visibility into asset inventory, unpatched systems, and configuration risks—helping members focus resources where they will have the greatest effect.

AWARE combines employee training, phishing simulations, and testing with real-world threat intelligence. Our Cyber Security Advisory team integrates current attack trends, SOC insights, and industry research to ensure training reflects the tactics attackers are actively using today.

Programs are tailored to each member’s environment and risk profile, helping build a stronger security culture while measuring progress over time.

Managed MFA strengthens access security across users and devices in any environment. NRTC offers both Essentials and Advantage plans, with optional management assistance for the Cisco Duo platform.

This service helps reduce credential-based attacks while simplifying secure access for employees and contractors.

Network Protect delivers 24×7 proactive administration, monitoring, and response for your network security infrastructure. The service includes Managed Firewall, Intrusion Detection & Prevention (IDPS), web content filtering, gateway anti-virus, and secure remote access with two-factor authentication.

This comprehensive approach ensures perimeter defenses remain current, monitored, and aligned with evolving threats.

The Cybersecurity Advisor service provides a dedicated security professional who meets with you quarterly to review services, interpret reporting metrics, identify gaps, and guide overall program development.

This advisory approach ensures cybersecurity efforts remain aligned with organizational goals, regulatory expectations, and evolving threats.

This assessment evaluates your current cybersecurity posture against the latest NIST Cybersecurity Framework (CSF 2.0) standards.

The project focuses on policies, procedures, practices, IT environments, and existing compliance efforts—identifying gaps and helping establish a roadmap for improvement.

Penetration testing evaluates the feasibility and impact of real-world attacks by simulating attempts to exploit vulnerabilities across internal and external systems.

This service helps organizations understand how attackers could move through their environment and prioritize remediation before incidents occur.

The GRC platform delivers standardized methodology, customizable assessments, and clear visibility into compliance status across teams and leadership.

Designed to support communication between security teams, executives, and boards, the platform enables actionable insights into governance, regulatory alignment, and risk management.

CISO Advisory services provide 20, 40, or 80 hours of senior-level guidance to help organizations develop and mature a cybersecurity program.

This engagement supports strategic direction, oversight, and milestone-driven progress toward a more cyber-resilient organization.

Managed Incident Response works in conjunction with SilverSky MDR to reduce the time required to detect, respond to, and recover from cyber incidents.

Together, these services cover the full incident lifecycle—from preparation and detection to containment, eradication, and post-incident recovery—helping members minimize impact and restore operations quickly.